Contact North provides techincal support for the this site via our Helpdesk Telephone: 1-888-850-4682, e-Mail: elearntube@contactnorth.ca. We will do our best to assist in with your video questions, however we do not offer advanced video support in terms of tools and utilities used to edit videos.
A website that may be of help to users needing to convert their video to one of the below formats for uploading can try youconvertit.com
elearntube.ca User Instructions
FAQ
Q: What video formats can I upload to the system?
A: You can upload any of the following formats: avi,flv,mpeg,wmv,mov,3gp,mp4,mpg,asf
Q: What size of video can I upload?
A: You can upload videos up to 250MB in size.
Q: If my video is over 250MB how do I then upload it?
A: Use a free video editing program to cut the video into smaller segments. An example of one is Windows Movie Maker. You can also look at re-coding the video into a more compressed format like mpeg.
Q: Why is there no audio for the wmv pro video I uploaded?
A: There is a known compatibility issue with wmv pro videos codec. Videos in this format will have to be converted to one of the other acceptable formats.
Q: How can I manage who can view my videos?
A: Upload the video as Private. Then invite members to be friends and then can grant them access via a group.
